Effective Date: October 11, 2025
Last Updated: 2025
By using the services offered by Superior Tax Pros LLC ("Superior Tax Pros," "we," "us," or "our"), including tax preparation, filing, consulting, financial services, and promotions, you ("you" or "client") agree to the following Terms of Service. If you do not agree, please do not use our services.
1. Services Provided
Superior Tax Pros LLC provides professional tax preparation, tax filing, consulting, and related financial services. We also communicate with clients regarding appointments, updates, document requests, and promotions via phone, email, and text messages.
2. Appointments & Scheduling
You agree to provide accurate and complete information when booking tax preparation services or consultations.
Appointments are confirmed upon scheduling and, if required, upon receipt of payment or signed agreement.
Superior Tax Pros reserves the right to reschedule or cancel appointments due to compliance requirements, unforeseen circumstances, or necessary business operations. In such cases, alternate options or rescheduling may be offered.
3. SMS Terms & Conditions
SMS Consent Communication:
By providing your phone number and opting in, you consent to receive SMS messages from Superior Tax Pros LLC related to your participation in our services.
We do not share phone numbers with third parties for marketing purposes.
Types of SMS Communications You May Receive:
• Appointment reminders
• Follow-up messages (e.g., document requests, updates on your tax return)
• Billing or payment-related notices
• Promotions or offers (if applicable)
Example Message:
"Hi! This is a reminder of your appointment with Superior Tax Pros at 1003 Louisiana Ave, Ste 114, Lafayette, LA on 3/1/2025 at 10:00 AM. Reply STOP to opt out."
Message Frequency:
Message frequency may vary depending on services used. For example, clients may receive up to 3 SMS messages per week related to appointments, document requests, or billing.
Fees:
Standard messaging and data rates may apply, based on your mobile carrier’s plan.
Opt-In Methods:
You can opt in to receive SMS messages by:
• Submitting an online registration, tax intake, or inquiry form
• Manually checking the SMS consent box on sign-up forms
Opt-Out Methods:
You may opt out at any time by replying "STOP" to any SMS message. You may also contact us at [email protected] or (337) 210-7267 to request removal.
Support or Help:
If you are experiencing issues with messaging, reply "HELP", or contact us at [email protected].
Disclosures:
• Message frequency varies
• Message and data rates may apply
• You can opt out anytime by replying “STOP”
• For help, reply “HELP” or contact us directly
4. Cancellations & Refunds
Cancellations must be made 24 hours in advance for rescheduling eligibility.
Refunds may not be provided once services or tax filings have been completed due to the nature of tax preparation.
If Superior Tax Pros must cancel a session or service, we will provide an alternate appointment or applicable credit.
5. Payments & Billing
Payment is due at booking or completion of services unless otherwise noted.
Accepted forms of payment include credit card, debit card, cash, or approved digital platforms.
Services may be withheld if outstanding balances remain unpaid.
6. Promotions & Communications
By using our services, you agree to receive service-related communications (e.g., reminders, document requests, updates).
You may opt out of promotional communications at any time.
7. Liability Disclaimer
Superior Tax Pros LLC prepares tax returns and related financial services based on the information provided by you. You are solely responsible for the accuracy and completeness of the information you provide.
Superior Tax Pros is not liable for penalties, fees, or consequences resulting from inaccurate, false, or incomplete information submitted by the client.
8. Code of Conduct & Compliance
Clients must provide truthful and accurate information. Misrepresentation, fraud, or attempts to manipulate tax filings may result in refusal of service and reporting to appropriate authorities.
9. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which complies with applicable data protection laws (GDPR, CCPA, IRS regulations).
10. Intellectual Property
All content, materials, documents, and branding used by Superior Tax Pros LLC are owned by the company and may not be reused or reproduced without written permission.
11. Changes to Terms
We reserve the right to modify these Terms of Service. Updated terms will be posted on our website and effective upon posting. Continued use of our services means acceptance of these changes.
12. Governing Law
These Terms are governed by the laws of the State of Louisiana. Any disputes will be resolved in the courts of Lafayette Parish, Louisiana.
13. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact us:
Superior Tax Pros LLC
Address: 1003 Louisiana Ave. Ste 114, Lafayette, LA 70501, United States
Phone: (337) 210-7267
E-mail: [email protected]